Everything you need to know about our automation services. Can't find what you're looking for? Contact us directly!
Contact Us →Business automation uses technology to perform repetitive tasks that humans typically do manually. This includes things like sending follow-up emails, updating spreadsheets, generating reports, scheduling appointments, and processing data. The goal is to save time, reduce errors, and let your team focus on more valuable work.
Not at all! We design automation solutions that are simple to use and require minimal technical knowledge. We provide complete training and documentation, and during the 90-day support period, we're here to help with any questions. Most of our clients have no technical background.
Absolutely not! In fact, small businesses often benefit the most from automation because every hour saved has a bigger impact. If you're spending even 5-10 hours per week on repetitive tasks, automation can pay for itself quickly. We work with businesses of all sizes across Newfoundland.
We're based right here in Newfoundland and truly understand local businesses. We focus on practical, ROI-driven solutions rather than over-complicated tech. We provide hands-on training and 90-day support with every project. Plus, we're always available for a chat over coffee or a phone call - no outsourced support teams.
We work with businesses across all industries including healthcare, professional services, retail, real estate, construction, hospitality, and more. Our automation solutions are customized to fit your specific industry needs and workflows.
No! Automation is designed to handle repetitive, time-consuming tasks so your team can focus on higher-value work that requires human creativity, decision-making, and customer relationships. Most businesses use automation to grow without needing to hire additional staff, not to reduce headcount.
Common automation opportunities include:
An AI chatbot is a virtual assistant that can answer customer questions, qualify leads, and book appointments 24/7. It's trained on your business information and can handle common inquiries instantly. You might benefit from a chatbot if you frequently answer the same questions, get inquiries outside business hours, or want to capture more leads without hiring more staff.
Most likely, yes! We work with popular tools like Gmail, Outlook, Google Sheets, QuickBooks, Salesforce, HubSpot, WordPress, Shopify, and hundreds of other platforms. During the free assessment, we'll review your current tools and confirm compatibility.
That's perfectly fine! Many clients start with one or two automations and expand over time. We build solutions that can grow with your business. After your initial project, we can add features, create new workflows, or enhance existing automation as your needs evolve.
Security is a top priority. We follow industry best practices including encrypted connections, secure authentication, and minimal access principles. Your data stays in your systems - we never store sensitive business data on our servers. All integrations use secure, OAuth-based authentication where possible.
Process automation handles single, repetitive tasks (like sending reminder emails or updating records). Workflow automation connects multiple processes across different systems to create end-to-end solutions (like automatically moving a lead through your entire sales pipeline from initial contact to closed deal).
Our typical process includes:
Timeline depends on complexity. Simple process automation might take 2-3 weeks. An AI chatbot typically takes 3-4 weeks. Complex workflow automation with multiple integrations might take 6-8 weeks. We'll provide a specific timeline during the proposal phase.
We'll need access to relevant systems, information about your current processes, and timely feedback during development. Most clients spend 2-4 hours total throughout the project on meetings, providing information, and testing. We make it as easy as possible and work around your schedule.
While we're based in St. John's and focus primarily on Newfoundland businesses, we can work with clients anywhere. Most of our work is done remotely, and we're comfortable with virtual meetings and communication.
Investment varies based on complexity and scope. For detailed pricing and package information, visit our pricing page or request a free assessment for a custom quote.
Yes! We offer a free automation assessment where we analyze your processes and identify opportunities to save time and money. There's no obligation, no pressure. We'll show you exactly what's possible and what the ROI could be. Get your free assessment here.
Most clients achieve ROI within 3-6 months through time savings and efficiency gains. The exact timeline depends on your current processes and how much time automation saves. During the free assessment, we'll calculate your specific ROI potential.
All projects include discovery and planning, development and testing, deployment, training and documentation, and 90 days of support and bug fixes. You're getting a complete solution with ongoing support, not just software.
After 90 days, your automation should be running smoothly. If you need ongoing support, we offer maintenance plans for priority support, updates, and optimization. Many clients don't need ongoing maintenance, but it's available if you want that peace of mind.
We build robust solutions designed to run reliably for years. If something does break due to our work, we'll fix it. However, if issues arise from changes to third-party APIs, platforms you use, or modifications you've made, we can fix them on an hourly basis or through a maintenance plan.
For some solutions, yes! We provide complete documentation and training. Simple automations can often be maintained in-house. For more complex solutions or if you prefer not to handle technical maintenance, we're always available to help.
We're here to help! Get in touch for a friendly chat about your business needs.